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Aftersales Coordinator

£22,000 to £24,000
Job Type
6 Sep 2022
Aftersales Coordinator Engineering/Manufacturing Industry £22k 24k depending on experience Perm role Core flexible working hours Wrexham/Chester area Overview Delve are currently working with an innovative machine build company, part of a larger global group, who are looking for an Aftersales Coordinator to join their Sales and Service team. Daily duties: Generate and Issue quotations for all aspects of Service and Aftersales products to our customer base and subsidiaries Load orders on to stock and obtain accurate delivery dates Track orders and RMA s and keep customer informed of progress Complete quotation and sales order register for traceability and in order to maintain real time financial information for accounts and Service Summarise associated Sales Order costs / cost of sale and carriage and issue to Finance for invoicing Operate within SalesForce continuously monitoring for correct and up to date information Create sales packs for all Service and Aftersales sales orders. Liaise with Service team to generate quotations for Service visits, Upgrades and relocations and process from quotation to invoice. Generate Export courier documentation for spare parts Sales Orders and Warranty related issues Adhere to all regional Export Legislative requirements Monitor courier activity and associated costs Arrange for the return of parts from customer sites and ensure that the relevant reports are completed What they are looking for Excellent IT skills including MS Office and Excel - generally good at data entry Must be organised with strong customer service skills Knowledge or experience working within a manufacturing/engineering environment Good experience or knowledge of various accounting processes such as filing purchase orders, creating invoices and proviing quotations to customers Experience working cross departmentally with purchasing, scheduling to see the parts order through from initial order to dispatch to the customer What you will get in return You will receive a salary of up to circa £24k dependant on experience along with their company package including 25 days holidays plus bank holidays and core flexible working hours. They have a great, clean working environment and friendly team, this is a great opportunity to join a great business part of a larger group! If this seems like the ideal opportunity for you, please don t hesitate to apply
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  • Job Reference: 705462859-2
  • Date Posted: 6 September 2022
  • Recruiter: Delve Recruitment
    Delve Recruitment
  • Location: North
  • Salary: £22,000 to £24,000
  • Bonus/Benefits: 25 days holidays plus bank hols, 6
  • Sector: Engineering
  • Job Type: Permanent