Application / Technical Support Consultant - SQL / Linux
This Application / Technical Support Consultant role is client facing and will involve daily interactions with clients as you investigate and troubleshoot issues raised by them in delivering SMS, MMS, Email and Mobile App Push Notification campaigns.
To succeed in this role you must have a high degree of competency with Linux systems, the ability to write database queries and experience with shell scripting.
Ability to use the Linux
Experience with SQL, including stored procedures
Shell scripting, bash, awk, sed, perl, python scripting or other text processing scripts
Experience with XML and JSON
Ability to multi-task, manage time and meet deadlines
Attention to detail;
Excellent written and verbal communication skills
Investigating issues reported by clients and owning them through to closure;
Overseeing and supporting integrations with 3rd party client systems;
Writing scripts to supplement the platform in delivering client services;
Writing SQL queries for custom client reports;
Helping clients with questions about the platform and building complex services;
Company benefits include: Comprehensive Healthcare, Private Pension, Childcare Vouchers, Cycle to work, Life Assurance, 25 days holiday.
A fantastic opportunity for an Application / Technical Support Consultant to support our clients customers in Data-driven customer engagement solutions.