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Certified Peer Specialist - OCA FT (MHEC)

Milwaukee, Wisconsin
Job Type
22 Sep 2022
Certified Peer Specialist - OCA FT (MHEC)
Job Code: 2022-SPECIALI-038
Location: Specialized Services
Department: Office of Consumer Affairs
FT/PT Status: Full Time

Job Responsibilities:
Position Summary: The Certified Peer Specialist is a person who has lived the experience of mental health, substance use or co-occurring needs, is in recovery, has had formal training in the peer specialist model of support, and has passed the State of Wisconsin certification exam. This position is under OCA and will be located at the new Mental Health Emergency Center (MHEC).
The role of the Certified Peer Specialist is to be a mentor or coach in providing support to adults, youth and young adults who have mental health and substance use or co-occurring needs. This position will work closely with the Clinician to connect the individuals with formal supports and programs, education and mentoring of adults who are initiating requests for services. The Certified Peer Specialist through their lived recovery experience, can provide the guidance and role modeling necessary to promote wellness, purpose in life, develop relationships, and the insight necessary to assist the individual in moving forward.

Essential Functions:
  • From a recovery perspective, provide a strength-based review of an individual's abilities, strengths, and assets. Assist in developing goals/plans.
  • Encourage the development of a symptom management "toolkit" for individuals providing recovery-based education and support.
  • Encourage participants to become the expert of their own lived experiences and develop voice and choice around service participation to be empowered in their recovery.
  • Support participants in navigating systems of care and encourage the participant to communicate with other services providers to allow for maximum self-determination and dignity in care.
  • Research and identify appropriate resources for individuals.
  • Responsible for accurate documentation and maintaining case files as required by agency policy and DHS 34 government regulations as needed
  • Responsible for accurate documentation and maintaining up to date crisis progress notes, may include crisis plans in the MHEC Electronic Health Record system (Avatar) as required.
  • Completion of 1:1 clinical supervision for 1 hour per week (if required).
  • Work with the participants' collateral and community contacts to promote continuity of care with written and explicit consent to support their recovery journey.
  • Participate in community visits with the adult as necessary to engage him or her in the recovery process.
  • Assist adults in their process of stabilization and recovery.
  • Provide educational discussions in a support group format with groups of adults.
  • Facilitate psychosocial or other self-help, recovery-based groups to engage adult in recognizing and understanding early triggers or signs of usage and assist in the development of prevention strategies.
  • Conduct motivational interviewing, active listening and utilize positive communication skills.
  • Attend and participate in staff meetings.
  • Attend in-service training and conferences as required.

  • Other Duties and Responsibilities:

    1. Other job-related duties as may be necessary to carry out the responsibilities of the position.

    2. Other duties will be determined by the supervisor.

    Job Qualifications:
    Minimal Qualifications: High school or GED/HSED required; graduate of state Certified Peer Specialist training; possess current Certified Peer Specialist certification; ( If such certification has not occurred by hire, state certification must occur within the first year of employment. ); good written and verbal communication skills. Personal experience with mental health/AODA and knowledge of recovery principles. Meet all WCS and contractor requirements for criminal and caregiver background, driver's record, and reference checks. Valid driver's license, automobile, and sufficient insurance to meet agency requirements is preferred. This is a second shift position and ability to work second shift is required.

    Personal Attributes: Follow agency Code of Conduct; adhere to established policies and procedures of the agency and of all funding sources; conduct self in an ethical manner; maintain professional and respectful relationships with program staff, other WCS staff, individuals receiving services and all external persons and agencies involved with service provision; sensitivity toward cultural, ethnic and disability issues; demonstrate commitment to agency values and mission.

    Knowledge, Skills, and Abilities: Good computer skills; accurate documentation; ability to meet deadlines; knowledge of substance use issues and mental health needs.


    Other Job Information (if applicable):
    Work Relationships and Scope: Has contact with a wide variety of individuals including case managers, therapists, treatment teams, educational staff, families, and community resources.

    Working Conditions: Work is performed at the Mental Health Emergency Center or other OCA program-specific area. Community outreach is based on individual circumstances, at individual homes or residences and community agencies. Hours of work will be during regular business hours. but will vary depending on the assigned service area and/or program needs and will average less than 20 hours/week for part-time and 40 hours/week for full-time positions. Flexibility of hours is required based on service needs.

    Physical Demands: Depending upon work activity, position may require time spent in the community, including home visits, driving throughout Milwaukee County; must be able to go up and down stairs. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.


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    • Job Reference: 718396428-2
    • Date Posted: 22 September 2022
    • Recruiter: Wisconsin Community Services
    • Location: Milwaukee, Wisconsin
    • Salary: On Application
    • Sector: Healthcare & Medical
    • Job Type: Permanent