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Claims Representative II - Property

Springfield, Illinois
Job Type
22 Sep 2022

You will be helping our customers back to normal. Horace Mann is a leading insurance and financial services company focused on meeting the evolving need of public K-12. You will led by a Claims Manager of Property. You will be supported by our Claims Training team and support staff. You will be the main point of contact for injury first party and third party claims. You will negotiate settlements with both attorney represented claimants as well as unrepresented claimants. You will investigate coverage, determine liability, and settle claims for our educators while delivering top notch customer service and adhering to our best practices. This position is 100% remote

  • Investigates any/all claims, complex files: fire, water, CAT and other dwelling losses
  • Investigates dwelling, UPP, theft events.
  • Investigates all covered perils including; wind/ hail, water, and fire/theft cases and works closely with SIU
  • Acts as mentor within unit
  • Ability to maintain required levels of performance
  • Knowledge of repair methods and industry products
  • Able to handle PA/ Attorney represented claims with manager oversight
  • Prefer 5+ years of claims experience with Xactimate and XactAnalysis experience
  • Prefer field adjusting or construction experience
  • Recoveries for subrogation and salvage are focal paints
  • Maintains State required Adjuster licenses
  • Typing and computer proficiency

  • College degree in related field, or;
  • Equivalent experience -- typically 5 - 8 years of claims full-file handling/ processing
  • Limited travel up to 15% but not likely.
  • $77,805 - $105,315 salary range


Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we've broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow. And with our broadened mission has come corporate growth: We serve more than 4,100 school districts nationwide, we're publicly traded on the New York Stock Exchange (symbol: HMN) and we have more than $12 billion in assets.

We're motivated by the fact that educators take care of our children's future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators.

EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

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  • Job Reference: 718901755-2
  • Date Posted: 22 September 2022
  • Recruiter: Horace Mann
  • Location: Springfield, Illinois
  • Salary: On Application
  • Sector: Insurance & Superannuation
  • Job Type: Permanent