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Customer Service Administration Specialist Salford

Location
Lancashire
Salary
£30,420
Job Type
Permanent
Posted
14 Sep 2022

Job: Customer Service Administration Specialist Salford

Location: Salford

Salary: £25'740 -£30'420

Job type: Permanent

Hours of work: 45 hours Monday to Friday

Summary:

The primary purpose of the role is to undertake an audit check of all off-site assets in various locations across the specified region. Through analysing the findings, the customer service administration specialise will provide the findings to the relevant stakeholders. You will raise unusual trends and discuss these with the relevant management teams.

Key Responsibilities:

  • Following a process you will check company assets at various locations
  • Update and report findings to management
  • Report on activities and work progress
  • Communicate with customers and company sites via telephone and face to face channels
  • Provide updates to relevant management
  • Use in house systems as required for the role

Experience, attributes & skills sought:

  • Good working knowledge of Microsoft office, particularly Excel and Outlook
  • Experience in dealing with customers
  • Must be able to respect the confidentiality of customer and supplier account information
  • Must be able to plan, organise and prioritise workload to meet deadlines
  • Ability to communicate at all levels and to work with a cross section of individuals
  • Enthusiastic with hands on approach, strong organisation and management skills
  • Methodical with hands on approach, strong organisational and management skills
  • Methodical, working through tasks with a positive approach
  • Self motivated and able to work diligently and without supervision where required

Due to the nature of the role, a financial and DBS background check is also required, at the employer's expense.

Closing date is 30th of September 2022

Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client.

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Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

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Details

  • Job Reference: 711522562-2
  • Date Posted: 14 September 2022
  • Recruiter: Hawk 3 Talent Solutions
    Hawk 3 Talent Solutions
  • Location: Lancashire
  • Salary: £30,420
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent