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Customer Service Advisor - Temporary to permanent

Location
York, Yorkshire
Salary
£11.80 Per Hour
Job Type
Permanent
Posted
22 Sep 2022

Are you looking for a Customer Focused/Office role offering an immediate start? Look no further .

Our Client, an established business based at Monks Cross, York are looking for a Customer Service Advisor to join their established team.

Paying £11.80 per hour working Monday to Friday Office Hours 9-5pm 37.5 hours a week. Equivalent to £23,000 a year.

This is a temporary to permanent role for the right candidate. All training will be provided.

Main Responsibilities:

  • Delivering a high-quality customer experience via telephone, email and via live chat.
  • Providing assistance to customers on various issues and sorting out house repairs.
  • Handling customer complaints proactively and referring to management if needed.
  • Listening to feedback from customers and finding resolutions to any issues that might arise.
  • Liaising with internal teams and suppliers to assist customers.
  • Actioning any back-office administration following calls.

Desired Requirements:

  • Previous experience of working in a customer focused role
  • Excellent rapport building experience
  • Excellent verbal and written communication skills
  • Professional and clear telephone manner
  • Confident self-starter able to work in a fast-moving environment

Benefits will include:

  • Holiday pay which is accrued with the hours you work
  • Free parking
  • Rewards scheme that offers you benefits on products
  • Access to health care and pension scheme
  • Career advice
  • Weekly pay role
  • And much more

So . if this sounds like it's the role for you don't hesitate in applying!

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Details

  • Job Reference: 718908620-2
  • Date Posted: 22 September 2022
  • Recruiter: Reed
    Reed
  • Location: York, Yorkshire
  • Salary: £11.80 Per Hour
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent