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Fleet Maintenance Controller

Newcastle, Staffordshire
£28,000 to £30,000
Job Type
1 Sep 2022
Job description Job Purpose To ensure the effective delivery of technical & customer service; with a specific focus on vehicle cost authorisations & downtime, to deliver the most cost effective solution to a customer. To ensure that all KPIs/SLAs and statutory requirements are met in full at all times. Duties • To be the dedicated point of contact for all maintenance, refurbishment and accident repairs. • To provide appropriate challenge to all costs for vehicle repairs using technical rulesets. • To allocate cost to correct cost centres and codes. • To develop strong relationships with stakeholders in order to resolve challenges for clients and drivers within agreed SLAs. • To develop strong relationships with third party suppliers to ensure the most cost-effective route for all repairs. • To update systems to create a maintenance history and work orders. • Perform trend analysis relating to vehicle maintenance. • Provide vehicle off road reports and ensuring all vehicles are back on the road in a timely manner with as little additional cost to the client or the business. • Expedite chasing of VOR parts with dealer and manufacturers. • Liaising manufacturers customer service teams for warranty and parts back orders. • Review of maintenance history to ensure any parts under warranty are claimed. • To raise credits with manufactures for warranty repairs in the extended warranty period or if the repairs have been completed in a 12-month period. Key Experience / Skills Worked across car & LCV (HGV fleets not essential but desirable). Experience with dealing with maintenance scheduling. In-depth knowledge of repair times and costs. Hold relevant qualifications to support the role. Attention to detail. Good negotiation skills. Flexible attitude to providing solutions to problems
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  • Job Reference: 701365554-2
  • Date Posted: 1 September 2022
  • Recruiter: Work Lyf Group Ltd
    Work Lyf Group Ltd
  • Location: Newcastle, Staffordshire
  • Salary: £28,000 to £30,000
  • Bonus/Benefits: 5% Bonus
  • Sector: Transport & Logistics
  • Job Type: Permanent