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IT Support Technician

Nantwich, Cheshire
£20,000 to £25,000
Job Type
6 Sep 2022
IT Support Technician Hybrid Working Up to £25k On behalf of our growing client based In Nantwich, we are recruiting for an enthusiastic IT Support Technician. As an IT Support Technician, you will identify software, hardware, and network issues, and ensure swift resolution of all support cases to minimise business downtime and escalation. The IT Support Technician will be responsible for: Troubleshoot and diagnose Helpdesk tickets and calls in a timely manner and find a resolution to the issue or liaise with 2nd/3rd line support on the issue for a resolution to the issue. Maintaining contact with both internal and external customers to provide regular updates through to issue resolution in a courteous manner. Install, upgrade, relocate, and provide support for office IT equipment and end-user software within the company, including PCs, copiers, printers, projectors, and mobile devices. Regularly check and maintain the company server hardware, backups, operating systems, and software in conjunction with organisations providing support. Partaking in IT upgrade and implementation projects as required. Prioritising and managing several open cases and mini projects at one time The IT Support Technician will have the following: Excellent communication, customer service and organisational skills A strong understanding and general interest in IT concepts Some experience in providing IT support in a fast-paced industrial environment The ability to work confidentially and in observation of company communication policies Some Experience in supporting end users on Microsoft Windows 10/11 & Office365 Willingness to travel to other company sites Benefits Training and Development Hybrid Working Laptop & Phone provided Must be able to drive as public transport is very limited. How to Apply if you re Interested in this Job: If this sounds like your perfect role, click Apply without delay! IT Support Technician Hybrid Working Up to £25k
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  • Job Reference: 705460711-2
  • Date Posted: 6 September 2022
  • Recruiter: Adria Solutions Ltd
    Adria Solutions Ltd
  • Location: Nantwich, Cheshire
  • Salary: £20,000 to £25,000
  • Sector: I.T. & Communications
  • Job Type: Permanent