Performance ManagerManchesterC£38kReporting to the Head of Business Planning and Reporting you will manage the business's corporate performance reporting process, including regular monitoring and reporting of operational volumes and workload, delivery against the corporate portfolio of projects, and our performance review process with the Professional Standards Authority.You will work closely as part of a cross-organisational team that supports the effective and efficient design, implementation, and monitoring of progress, for the work programme through a three-year planning and budgeting horizon.1 To maintain the performance reporting framework, identifying and implementing opportunities for continuous improvement. This includes acting as a source of advice and insight to Senior Management on emergent trends and opportunities in performance reporting in the business.2 To maintain corporate reporting through the Performance and Risk Report (PRR) to Executive Board and the Performance Annex to Council. This includes supporting escalation of exceptions in delivery and managing the routine review and quality assurance of performance updates across the business.3 To manage the relationship with the Professional Standards Authority, specifically in relation to the performance review process, and to and work with colleagues across the business to ensure our reporting and engagement with them is open, transparent, and enables a fair view to be formed of our performance against the PSA Standards of Good Regulation.4 To work closely as part of a cross-organisational team that supports the effective and efficient design and implementation of the work programme through a three-year planning and budgeting horizon. Ensuring performance reporting is insightful and enables effective decision-making on prioritisation of activity and remedial actions where required.5 Creating an environment that nurtures and empowers staff to work autonomously and make decisions, including trying out new approaches, and can fulfil their full potential.6 Creating an inclusive environment, ensuring equality and diversity is considered in policy and practices relevant to the role.7 Applying the relevant management systems, procedures and policies relating to staff management, staff wellbeing, risk management, health and safety, information security and business continuity.8 Any other reasonable duties as may be assigned from time to time.Key skill 1 - technical knowledge and skillsa A recent and successful track record in a relevant operations, project management or planning role with experience in performance reporting.b Proven ability to co-ordinate and produce management information and/or budgets.c The intellectual and analytical skills to understand the complex issues around medical regulation, coupled with the ability to draw insights and trends from data and think strategically and to generate creative and practical solutions.d Effective use of IT systems. MS Word, PowerPoint, Excel and Outlook are widely used. The post holder must be IT literate.Key skill 2 - communications skillse A high standard of written communication skills is essential. The post holder must be able to present information on complex issues clearly and succinctly for a range of different audiences and in a variety of formats, with a high level of accuracy and attention to detail.f The ability to write clear, concise reports, Board and Council papers, and other documents using plain English.Key skill 3 - interpersonal skillsg The post holder requires the self-confidence and professional credibility to build positive working relationships with senior figures within the business.h The ability to provide clear guidance and support to staff and the ability to provide constructive and effective feedback to both junior and senior individuals.
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