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Rapid Repair Service Foreman

Location
Elmhurst, Illinois
Job Type
Permanent
Posted
22 Sep 2022
Are you looking for a career instead of just a job? The trucking industry is booming and TransChicago Truck Group is looking for an Express Assessment/Rapid Repair Shop Foreman to join our growing team. All of our locations are Elite Support Certified dealerships because of our high standards and customer service excellence - a certification earned by only 8% of Freightliner full-service dealerships. We offer competitive salaries, benefits and an excellent work environment. Could TransChicago Truck Group be your next career move and do you have what it takes to come onboard? Check us out and apply today!

Title: Express Assessment/Rapid Repair Shop Foreman
Department: Service
Location: Elmhurst, IL

Position Summary: The Rapid Repair Shop Foreman optimizes and directs service work on commercial trucks and equipment for the dealership service department.

Essential Functions & Responsibilities:
Organizes and dispatches repair orders to assigned technician team for the Express Assessment and Rapid Repair process.
Implements strategies that optimize workflow and operational efficiency to meet desired throughput goals.
Communicates repair plans to Shop Service Advisor/Service Advisor Team throughout shift.
Collaborates with night shift Foreman, Shop Leadmen and Shop Service Advisor on status and repair schedule.
Collaborates with main shop Foreman on repairs that require advanced diagnostics.
Manages repair comeback logs to ensure quality of work standards are met.
Collaborates with warranty administration team to ensure technicians are following warranty best practices that will ensure optimized recovery goals.
Accounts for all repair order documents and information; ensures that none are missing at completion of repair.
Collaborates with parts procurement team to ensure parts for Rapid Repair team have been ordered utilizing the most efficient methods

Required Knowledge, Skills & Abilities:
Customer service focused.
Ability to be flexible in a fast paced environment.
Embraces change.
Able to train and develop others.
Superior organizational skills.

Education and/or required experience:
High School Diploma.
1-3 years experience in automotive or service industry.
Customer service experience.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
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Details

  • Job Reference: 718383137-2
  • Date Posted: 22 September 2022
  • Recruiter: TransChicago Truck Group
  • Location: Elmhurst, Illinois
  • Salary: On Application
  • Sector: Construction
  • Job Type: Permanent