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Team Leader Business Support

East Grinstead, Sussex
£26,000 to £29,000
Job Type
6 Sep 2022

Team Leader Administration and Business Support

Flexi Working - 3 days in the office 2 from home

Location East Grinstead, West Sussex

Salary £27,000 to £29,000

If you are an administrator and love coordinating people and their work, then this could be your next job! Working for a successful insurance company you will act as liaison between Clients, Sales team and Survey teams to build good working relations and resolve any queries in a timely manner. Monitor and oversee quality of outgoing surveys and consistency of approach across all survey teams, while ensuring our clients receive expected level of service.


  • Assist the Property and Insurance Sales Team
  • Maintain and manage data in the Company Optimize system
  • Ensure all data entry activities are completed accurately and in a timely manner.
  • Liaise with surveyors, customers and sales team to ensure timely booking of surveys
  • Resolve or escalate where appropriate customer and surveyor issues, initiating communication with the sales team and keeping them informed
  • Ensure survey reports are sent and received in line with company and customer contractual obligations and expectations
  • Assist Line Manager with internal team projects
  • Undertake any other responsibilities that may become necessary for the proper performance of the role


  • Strong communication skills (written and verbal) with both internal and external customers
  • Some knowledge of the insurance industry ( ideally Commercial )
  • Good administrative and time management skills
  • Customer Services
  • Can manage own workload and act independently if required
  • Strong attention to detail and high level of accuracy
  • Maintain an in depth understanding of the following:
  • The Cardinus Insurance and Property Risk Business
  • The client management system Optimize
  • Good knowledge of Microsoft applications especially Outlook, Word and Excel

This is a great opportunity for a skilled administrator or an experienced Coordinator! Please get in contact

Services advertised by Gold Group are those of an Agency and/or an Employment Business.We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.

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  • Job Reference: 705441087-2
  • Date Posted: 6 September 2022
  • Recruiter: Gold Group Ltd
    Gold Group Ltd
  • Location: East Grinstead, Sussex
  • Salary: £26,000 to £29,000
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent